Data controller
The data controller refers to the entity that is responsible for the way in which personal data is and will be processed, transmitted and stored.
The website publisher also acts as data controller:
Joule s.à r.l.
13, route d’Echternach
L-6114 Junglinster
The data controller can be contacted by telephone on (+352) 26 64 46 1 or by email: moien@joule.lu
Personal data collected
Technical data
When you browse our website, we may process certain data of a technical nature:
- browser type and version and screen resolution
operating system and type of terminal (computer, mobile, tablet) - session statistics
- browsing flows and clicks
- IP address
This data is stored anonymously and does not allow you to be identified.
Obtaining your personal data
We collect personal data that you give us voluntarily, for example by subscribing to our newsletter, filling in contact forms and sending us an e-mail.
We also collect data from your use of the website and its services when you visit web pages and fill in forms.
Cookies
A cookie is a small text file placed on your terminal (computer, mobile tablet) when you visit a website. This cookie makes it possible to identify the terminal on each visit to the website for the duration of the cookie’s validity.
We use several types of cookie
Necessary cookies
This type of cookie is essential for browsing the website. If these cookies are blocked by your browser, you may no longer be able to take advantage of certain site functions. These cookies are sent exclusively by our website.
Preference cookies
These cookies make it possible to improve and optimise the operation of the website by offering you personalised features (e.g. language preference). If these cookies are blocked by your browser, you will no longer be able to take advantage of the personalised features. These cookies are sent by our website and by third parties.
Please refer to the list of subcontractors at the bottom of this page to find out what types of cookies are sent by third parties.
Analytical cookies
These cookies enable us to create statistics on the use of our website. This data is essential for improving our website. We assume that we have a legitimate interest in sending analytical cookies and that your prior consent is not required.
Opting out of cookies
Some of our suppliers provide opt-out solutions that allow you to block tracking of their services:
Most web browsers can be configured to warn users of attempts to set cookies or to limit the type of cookie they accept. Please refer to the help section of your browser to find out which options your browser offers.
Legal basis
We collect personal data on the following grounds:
- To adapt and improve our offer
- To comply with legal obligations
- For our legitimate interests
- To defend our interests in legal proceedings
- For commercial purposes if we have received your consent
How long we store your personal data
We keep personal data no longer than is necessary to achieve the specific purposes for which the information was collected.
Personal data is kept for an appropriate period of time for each type of data. These retention periods may vary depending on the purpose for which the data was collected:
- legal and contractual retention obligations
- limitation periods during which the persons concerned may assert their legal rights against our organisation
- good practice
- our organisation’s commercial objectives
The maximum retention period for personal data is 10 years.
Protection of your personal data
We use various technical and organisational measures to protect your personal data from disclosure to unauthorised persons.
Sharing with third parties and country of storage of your personal data
We may share data internally for organisational reasons and with various service providers in accordance with the contractual provisions in force with them.
Some personal data is transferred to subcontractors under subcontracting agreements. The subcontractors have confirmed as of 25.05.2018 to process the data entrusted to them in accordance with the GDPR (General Data Protection Regulation).
Your rights
In accordance with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, where appropriate, erase information concerning you. You also have the right to withdraw your consent at any time and, for legitimate reasons, the right to object to the processing of your data.
Please note that some of the above rights may be limited where we have an overriding interest or legal obligation to continue processing the data.
If you wish to exercise these rights, please contact the data controller using the details provided on the form.
You may also lodge a complaint with the National Data Protection Commission, whose registered office is at 1 Avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette.
This website uses cookies. Cookies allow us to personalise content and advertisements, offer social media features and analyse our traffic. We also share information about the use of our site with our social media, advertising and analytics partners, who may combine this with other information you have provided to them or that they have collected through your use of their services.
Cookies are small text files that can be used by websites to make the user experience more efficient.
The law stipulates that we can only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
You can change or withdraw your consent at any time from the Cookie Statement on our website.
Data controller
The data controller refers to the entity that is responsible for the way in which personal data is and will be processed, transmitted and stored.
The website publisher also acts as data controller:
Joule s.à r.l.
13, route d’Echternach
L-6114 Junglinster
The data controller can be contacted by telephone on (+352) 26 64 46 1 or by email: moien@joule.lu
Personal data collected
Technical data
When you browse our website, we may process certain data of a technical nature:
- browser type and version and screen resolution
operating system and type of terminal (computer, mobile, tablet) - session statistics
- browsing flows and clicks
- IP address
This data is stored anonymously and does not allow you to be identified.
Obtaining your personal data
We collect personal data that you give us voluntarily, for example by subscribing to our newsletter, filling in contact forms and sending us an e-mail.
We also collect data from your use of the website and its services when you visit web pages and fill in forms.
Cookies
A cookie is a small text file placed on your terminal (computer, mobile tablet) when you visit a website. This cookie makes it possible to identify the terminal on each visit to the website for the duration of the cookie’s validity.
We use several types of cookie
Necessary cookies
This type of cookie is essential for browsing the website. If these cookies are blocked by your browser, you may no longer be able to take advantage of certain site functions. These cookies are sent exclusively by our website.
Preference cookies
These cookies make it possible to improve and optimise the operation of the website by offering you personalised features (e.g. language preference). If these cookies are blocked by your browser, you will no longer be able to take advantage of the personalised features. These cookies are sent by our website and by third parties.
Please refer to the list of subcontractors at the bottom of this page to find out what types of cookies are sent by third parties.
Analytical cookies
These cookies enable us to create statistics on the use of our website. This data is essential for improving our website. We assume that we have a legitimate interest in sending analytical cookies and that your prior consent is not required.
Opting out of cookies
Some of our suppliers provide opt-out solutions that allow you to block tracking of their services:
Most web browsers can be configured to warn users of attempts to set cookies or to limit the type of cookie they accept. Please refer to the help section of your browser to find out which options your browser offers.
Legal basis
We collect personal data on the following grounds:
- To adapt and improve our offer
- To comply with legal obligations
- For our legitimate interests
- To defend our interests in legal proceedings
- For commercial purposes if we have received your consent
How long we store your personal data
We keep personal data no longer than is necessary to achieve the specific purposes for which the information was collected.
Personal data is kept for an appropriate period of time for each type of data. These retention periods may vary depending on the purpose for which the data was collected:
- legal and contractual retention obligations
- limitation periods during which the persons concerned may assert their legal rights against our organisation
- good practice
- our organisation’s commercial objectives
The maximum retention period for personal data is 10 years.
Protection of your personal data
We use various technical and organisational measures to protect your personal data from disclosure to unauthorised persons.
Sharing with third parties and country of storage of your personal data
We may share data internally for organisational reasons and with various service providers in accordance with the contractual provisions in force with them.
Some personal data is transferred to subcontractors under subcontracting agreements. The subcontractors have confirmed as of 25.05.2018 to process the data entrusted to them in accordance with the GDPR (General Data Protection Regulation).
Your rights
In accordance with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, where appropriate, erase information concerning you. You also have the right to withdraw your consent at any time and, for legitimate reasons, the right to object to the processing of your data.
Please note that some of the above rights may be limited where we have an overriding interest or legal obligation to continue processing the data.
If you wish to exercise these rights, please contact the data controller using the details provided on the form.
You may also lodge a complaint with the National Data Protection Commission, whose registered office is at 1 Avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette.
This website uses cookies. Cookies allow us to personalise content and advertisements, offer social media features and analyse our traffic. We also share information about the use of our site with our social media, advertising and analytics partners, who may combine this with other information you have provided to them or that they have collected through your use of their services.
Cookies are small text files that can be used by websites to make the user experience more efficient.
The law stipulates that we can only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
You can change or withdraw your consent at any time from the Cookie Statement on our website.
